Payment & Checkout Policy

💳 Payment & Checkout Policy – Flowcat
We make every effort to ensure your payment process is safe, simple, and secure.

1. Payment Methods

We currently accept:

Visa, MasterCard, American Express, Discover and other major credit/debit cards 
PayPal 
Available payment options may vary slightly depending on your region.
All payments are processed securely through trusted third-party payment providers. We do not store or have access to your card details.

2. Card Payments
If you choose to pay by credit or debit card, your bank may require additional verification.

This can include:
3D Secure verification
SMS or email confirmation codes
Biometric authentication (if supported by your bank)
These checks are handled directly by your card issuer for your protection. If you experience issues, please contact your bank.

3. PayPal
PayPal is a fast and secure way to complete your order.
You can:
Pay with your PayPal balance, or
Use a credit/debit card through PayPal without creating an account
Once redirected to PayPal, you’ll be able to complete your payment safely.

4. Checkout Steps
Placing an order is simple:
Add items to your cart
Review your order
Choose a payment method
Complete checkout
Receive order confirmation by email

5. Refunds
If a refund is approved, it will be returned to your original payment method.
Processing time:
Credit/Debit cards: 3–7 business days (depending on your bank)
PayPal: usually 1–3 business days
All refunds follow our Return & Refund Policy.

6. Security
Your payment information is always protected.
All transactions are encrypted and processed securely through our payment partners.

7. Need Help?
If you run into any issues during checkout or payment, feel free to contact us:
📧 leiy83689@gmail.com 📧
We’ll get back to you as soon as possible.