Customer Support & Contact

🛒 Flowcat – Customer Support
We’re here to help you with anything you need and make sure your shopping experience goes smoothly.

1. Support Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Messages sent outside working hours will be replied to on the next business day.

2. Email Support
📧 leiy83689@gmail.com 📧
We usually reply within 1–2 business days.
If your message is about an order, please include your order number so we can help you faster.

3. Social Media
You can also reach us through:
Facebook Messenger – order updates & general questions
Instagram DM (if available)
WhatsApp (if available in your region)
We try to respond as quickly as possible on all channels.

4. Quick Help
Before reaching out, you may also find answers in our FAQ page:
Shipping & Delivery
Returns & Refunds
Payment Methods
Orders & Account

5. Our Promise
We aim to keep things simple:
Respond quickly and clearly
Keep your shopping experience smooth
Handle your personal information securely
🔽 Footer Links (Suggested Layout)
Customer Support | FAQ | Shipping Info | Returns | Privacy Policy | Terms|
📧 leiy83689@gmail.com 📧
Support Hours: Mon–Fri 9:00–18:00 (GMT+8)